Delivery and returns
What are the shipping methods?
If you order at Van Eyck Sport, you have several ways to get your package:
Home delivery
Delivery to a Bpost collection point
Pick up at the shop in Aalst
How much are the shipping costs?
How much a shipment costs depends on your shipping method and place of residence. All orders above € 50 are delivered for free in Belgium and the Netherlands. Orders under 50 € will cost you 4.95 € and 5.95 € in Belgium and the Netherlands respectively.
What is the delivery time of my order?
In Belgium: under normal circumstances, orders for products in stock are delivered within three working days. If the product is not in stock, you will be notified. In that case, the delivery time depends on our suppliers.
Can I pick up orders in the shops?
For logistical reasons, orders can currently only be picked up at the Aalst store.
Can I return an item?
Yes. You can return an item up to 14 days after delivery. All goods must be returned completely, without damage and preferably in the original packaging. Van Eyck Sport can claim compensation if the product is damaged, or if there is more damage to the packaging than is necessary to open the package.
We will refund you the full amount (price of the returned product including original shipping costs) within 14 days of the arrival of the returned goods. You are responsible for the shipping costs of the return.
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